E-Lodgement is an electronic portal that allows municipalities to receive, assess and consider land development applications submitted by members of the public. This facility was primarily developed to capacitate rural municipalities who are mostly reliant on paper-based systems of accepting and processing their development and land use applications. Other challenges that needed to be considered was undue delays regarding processing times, discrepancies in land use allocations and haphazard approvals/dismissals of applications.

The E-Lodgement facility allows municipal officials to set-up their own profiles, assign staff with user rights and restrictions and send and receive communications to registered applicants by means of email. Applicants will be able to personally monitor the progress of their applications as and when required. The facility will also ensure that municipalities are able to comply with the Spatial Planning and Land Use Management Act (SPLUMA) that seeks to enforce sustainable and efficient land use management practices.

The E-Lodgement facility is a step in the right direction as it provides municipalities with an opportunity to create new efficiencies internally and to pinpoint areas where excessive delays in the overall process are being experienced. Agizo Solutions is proud to have been part of the development of this innovative solution towards improved service delivery within local government.